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Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticket options, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today and learn why SupportTrio is the professional support ticketing of choice. | ||
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ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use. Visit ExDesk for a free 30 day trial | ||
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conaito VoIP ActiveX SDK for developers of VoIP audio applications conaito VoIP ActiveX library for developers of VoIP audio applications, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. conaito VoIP SDK includes voip activex, voip ocx, voip com, voip dll, voip lib and voip cab, so you can use the one you like the most. Imagine which advantages your business would achieve because of the integration of a voice messengers. Saving telephone costs, fast data transfer, leaving messages on the workplace and so on though your workers could be in different countries! a online support. You would be able to advise your customers every time, send them important complements and data, clue your customers of your shop system on products and support them with their order. a meeting and conference application. Conferences of your workers could be taken place without planning so long, projects and decisions could be discussed very fast. Meeting with customers wouldn't waste so much time anymore and they even would be not too expensive. But the best thing is that the participants don't have to be together on one place! a schooling or eLearning software. No rooms would be needed. Everybody could learn at home and therefore in the leisure time, which would be very comfortably. Thereby you could achieve a higher attendance quote because there aren't long distances or planning needed. Docents could do more teachings without being on spot and they even could save costs. a virtual workplace. Independent workers could work on projects from every place of the world; projects could be discussed every time etc. Of course the costs of your projects would be more reviewable. A common data pool would be extant and every worker would be informed about current changes. Supported development environments: Visual Basic .NET, Visual C++ .NET, Visual C# .NET, Visual Basic, Visual C++, Borland Delphi, C++ Builder, JavaScript/HTML (ActiveX) and all development environments with ActiveX support. | ||
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Version: 1 Platform: ALL Home |
This is a simple little script that will allow you to get feedback from your clients through your website. | |
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Version: 1.0 Platform: Unix, Linux, Windows Home |
This script allows you to easily create and manage your website frequently asked questions (FAQ) pages. With this free script, you can easily add, edit and delete subjects, questions and answers. Written in PHP/MySQL and comes with Free giveaway rights. | |
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Version: 1.01 Platform: Unix, Win NT, Linux, BSD Home |
phpLiveChat allows you to chat LIVE one-on-one with your customers via your website. Instantly notifies you when someone wants to chat, notifies you when a user leaves chat session, and online/offline images change on the fly. Written entirely in PHP and Javascript. |
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phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server. |
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