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conaito VoIP ActiveX SDK for developers of VoIP audio applications conaito VoIP ActiveX library for developers of VoIP audio applications, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. conaito VoIP SDK includes voip activex, voip ocx, voip com, voip dll, voip lib and voip cab, so you can use the one you like the most. Imagine which advantages your business would achieve because of the integration of a voice messengers. Saving telephone costs, fast data transfer, leaving messages on the workplace and so on though your workers could be in different countries! a online support. You would be able to advise your customers every time, send them important complements and data, clue your customers of your shop system on products and support them with their order. a meeting and conference application. Conferences of your workers could be taken place without planning so long, projects and decisions could be discussed very fast. Meeting with customers wouldn't waste so much time anymore and they even would be not too expensive. But the best thing is that the participants don't have to be together on one place! a schooling or eLearning software. No rooms would be needed. Everybody could learn at home and therefore in the leisure time, which would be very comfortably. Thereby you could achieve a higher attendance quote because there aren't long distances or planning needed. Docents could do more teachings without being on spot and they even could save costs. a virtual workplace. Independent workers could work on projects from every place of the world; projects could be discussed every time etc. Of course the costs of your projects would be more reviewable. A common data pool would be extant and every worker would be informed about current changes. Supported development environments: Visual Basic .NET, Visual C++ .NET, Visual C# .NET, Visual Basic, Visual C++, Borland Delphi, C++ Builder, JavaScript/HTML (ActiveX) and all development environments with ActiveX support. | ||
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This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk " help desk" application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free. | ||
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Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don't pay for Help Desk Software, download and demo it now for free. | ||
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Patch and Virus Signature Management has become a critical part of any information technology department. In light of recent virus outbreaks Zeus Software has rushed developed a patch management system to help your organization keep track of applied patches and virus signature updates. This is an ASP web based patch management system, which uses a M.S. Database back-end. Download this totally free software today from our web site. | ||
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Version: 2.0 Platform: Window, IIS 5.0+, ASP 3.0 Home |
Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It supports Access and SQL Server databases,unlimited users and departments (get your whole staff to work with the system), visitor tracking and proactive chat (invite to chat), canned commands, detailed stats and much more (Also available in ASP.NET). | |
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Version: 1.0 Platform: Windows NT, 2000, XP Home |
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Now with Live Support Chat. | |
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Version: 1 Platform: Win98,NT,XP Home |
Bring your support department into the 21st century with our Helpdesk Application. Engineers logins, send private messages, printable job lists, job history and much much more | |
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Version: 3.0 Platform: Win NT Home |
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code. | |
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Multilanguage web application for documenting your business activity on internet or intranet. Supports selective access to different application parts. Create different documents: invoices, orders, receive list, track projects, consolidate and set POS data, control inventory , sales order processing ... maintain products and partners list and view reports. Pure ASP 3.0 , no DLL , use Access or MS SQL Server. | ||
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Version: 4.4 Platform: Windows NT/2000/2003, IIS 4-6 Home |
Live help chat for sales and support powered by Real Assistant. Key features: passive and proactive chat, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more... | |
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Version: 5.0 Platform: Windows NT/2000/XP Home |
The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that will encourage your visitors to provide feedback without you being aggressive, and enable complete communications between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included. | |
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Version: 3.2.0.1 Platform: Windows 2000/XP Home |
Polar HelpDesk is a 100% web based application that allows you to establish: online support centre for customers on your web site; internal support place for your employees, placed on Intranet. With Polar HelpDesk you can: improve your current support towards the clients; capture the data and create a knowledge base to be efficiently used by your staff and your customers; have better control over the support process resulting the increased custmer service quality; have ready calculations and reports for the support team payments; customize and change your support system to best suit your clients and your staff. | |
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Synergy Client Manager is a complete middleware solution for small contractors. Includes: Client management (addresses, phone numbers, etc); Task/Work Order Management (clients can request and track work orders); eNote Manager (clients can send notes and store them - clients do not have to have email); Invoice Manager (post invoices, send email notifications, accept online payments) and MORE! | ||
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Version: 5.0 Platform: Win NT Home |
Web-based software for Contact Management and Sales Force Automation. The sales team security model is flexible enough to handle any type of sales team hierarchy. Allows for monthly planned, forecast, and actual sales figures. Includes unlimited actions for every contact. Also has reminders which will alarm to alert you of a: tickle date, follow-up, meeting, etc. Integrates with our project manager, calendar/scheduling manager, time sheets, invoicing and help desk software upon installation. Fully configurable and customizable ASP source code. | |
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Version: 3.0.3231 Platform: Win 2000/XP Home |
A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more. | |
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Version: 1.0 Platform: NT Home |
Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives | |
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Version: 2.0 Platform: windows Home |
Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script is the perfect addition to any help desk, or online sales environment. | |
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Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction. eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers! eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf. | ||
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Version: 2.0 Platform: Windows 2000 Server, IIS5 and Higher Home |
TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don?t have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site. TERAWAY LiveHelp is the perfect Live person alternative at a fraction of the cost! | |
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Version: 1.10 Platform: WinNT, XP, 2000 Home |
TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins 7. The ability to collect and collate web stats using the content management system. | |
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Version: 2.3 Platform: Win 9x/NT/2000/XP Home |
Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade. | |
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Version: 1.05 Platform: Unix, Win NT/2000, XP Home |
Live support for your web site... | |
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Version: 1.0 Platform: WIN IIS Home |
The Ultimate FREE professional support / web desk / trouble ticket system. Written in ASP + ACCESS. Very easy to use and install. Reliable, innovative, you can easily compare to very expensive help desk. Download and try yourself ;) | |
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Version: 2.0.27 Platform: Win 2000/NT Home |
Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations. | |
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Version: 3.0 Platform: Windows NT/2000/XP Home |
A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. | |
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Version: 5.0 Platform: Windows w/IIS; Access, SQL, Oracle, MySQL Home |
Tech Support Partner offers a web based call center & technical support ticket management system & help desk allowing companies to offer better technical support to their customers. Now available, a customized version for ISPs. Versions available with a Microsoft Access, SQL, Oracle, MySQL back end. | |
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Version: 1.4.1 Platform: Win NT/2000 Home |
eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues. | |
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Version: 2.1 Platform: Windows NT/2000/XP Home |
Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. | |
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iAXX Live Support is a unique system which allows customers to open chat windows with live representatives from your company. There are many features which include: Lists all users visiting your site and those waiting in a chat room for an operator to respond; Press a simple button and the visitor will get a popup box asking if they need help browsing the site; Easy setup and integration. This application is ideal for buisness and personal sites offering services online. | ||
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Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more. | ||
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Version: 1.1 Platform: ASP Home |
CRM Online is a Web Based Customer Relations Manager for small to medium sized enterprises. Fully supported with a Working Demonstration. Hosted solutions also available. | |
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Version: 2.0 Platform: Win NT/2000/XP Home |
Creates workorders for a IT center. Was designed spacifically for ISDN and T1 installations. | |
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Version: 1.0 Platform: Win NT Home |
Easily maintain customer service with Support Plus. All support requests are logged, support personnel are notified via email, or an online control panel. When support questions are answered, the customer is notified via email. All requests are archived. User or support personnel can close the support case. | |
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Version: Beta 0.1 Platform: Win NT/2000 Home |
A customer management package for webhosts. This script is still in early stages of development. It provides a management interface for webhosts. In development is the admin backend which will allow hosts to modify the choice of servers that clients could be on and various email types. (Currently this must be done by hand in the Access database). You can add customer name, domain, username, password, servername and more. | |
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Version: 1.2 Platform: Win 98/NT/2000/ME Home |
Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests. No need for locally installed software for your staff or customers. | |
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Version: 1.1 Platform: Win NT/2000 Home |
CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message, read their enquiry's reply, and manage their personal profile. Company support personnel will use CEMS to read new enquiries from customers, reply to the enquiries, and manage customers' profile and company information. | |
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Version: 1.0 Platform: Win NT/2000 Home |
Active Web Helpdesk is a web-based helpdesk manager. It provides a personalized customer support system, a searchable and categorized FAQ database, assign a technician per category and more. The source code with Access or MS SQL database is available. | |
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Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. It features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more. |
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